Please use this form to register a device failure. All fields marked with (*) are mandatory and must be filled in to ensure quick processing and clear customer-product assignment.
We would like to point out that a missing description of the error or a description such as B. "Device defective!" Can increase the repair costs due to a higher effort in troubleshooting. If the repair cannot or should not be carried out after troubleshooting / fault diagnosis, only the costs incurred (travel / working time) will be invoiced.